** - Amanda Amante - North
Potomac - Dinner - Feb. 14, 2004
My wife and I have eaten here at
least four times. The food is excellent. But on this admittedly busy night
(Valentine's Day) the service was incredibly poor. The menu was four or five
courses at a fixed price. Fine. I said to the waiter, "We'll begin with an
appetizer while we decide on --" He stopped me and said, "It would be easier
for the kitchen if you would order everything you want right now." I told him
he would have to give us 15 minutes, and that's what we took (unnecessarily) to
decide. He got 14% as a tip, and that much only because he did in fact bring us
our food. A restaurant with a chef as good as this should hire people who know
how to serve the customer. ...GE
** - Amanda Amante - North
Potomac - Dinner - Last week of May, 2003
My wife and I ate the new
restaurant just after it opened. Although this restaurant shows promise there
were a few things that were not quite in keeping with the upscale expensive
decor and menu.
Our waitress was very young not
very well trained. Our meal was served out of order and little attention was
shown to making sure the wine was poured when glasses were empty.
Although our meal was OKAY I felt
it wasn't up to what was expected. I had a main course that included a very
non-descript sauce that really didn't enhance the meat. My wife had the kobe
beef that she stated was cooked excellently, but really didn't have so much
more flavor than other "good" steaks. She also order the choclate crepe that is
served as a cigar on a large ashtray. While this was a cute idea, it arrived
not finished according to the server. We are still wondering why the server
didn't request that the kitchen finish the presentation.
This restaurant has a long way to
go to meet expectation that they are in fact a "very fine" restaurant. ...KB
** - Buca
di Beppo - Kentland, Gaithersburg, Md - Dinner - 2/15/03
The food was good but the
service was not up to par - this has been consistent across several visits to
the restaurant. The wait staff needs to be more attentive. They need to give
more guidance on how much to order, which you desperately needed in a place
with such oversized portions....
This CAN be a good place,
but you have to watch the staff...SB
** -
Golden
Bull - Gaithersburg - Lunch/Dinner - various visits
The Golden Bull is nice
restaurant if you have large crowd and want to get a GOOD meal without breaking
the bank. I have never had a bad meal in this restaurant. All meals are served
with the unlimited salad bar. While this salad bar is not the best I've seen is
always fresh. All meals are moderate priced and servers are very attentive.
Specials have been so so, but overall you won't be disappointed.
..LJB
** - Old Shanghi - Milestone
Center, Germantown - Lunch - Summer 2002
This was my first time at this
restaurant. The meal was OKAY. I think my expectations were a little high. I
was expecting a lot more attention to presentation that I have received at
other Japanese restaurants. The sushi was OKAY. The California Roll was all
right, but not as good as I have had at other restaurants. Seaweed salad was
disappointing. My husband did enjoy his Kung Pao Beef. ...JJ
** Red Robin - Lakeforest Mall
- Gaithersburg - Lunch - Dec. 2002
I don't know if this restaurant
gets it. We actually gave it a second chance after having left one time because
we waited 20 minutes to get a glass of wine. It never showed.
Our second visit was equally
dismal. The meal was only so so when it arrived and it wasn't exactly hot
either. Since this is not a gourmet restaurant I wasn't expecting much, but it
was too noisy and the food wasn't that great. The wait staff wasn't very
attentive again, but at least we weren't waiting 20 minutes for SOMETHING.
...BJL
** - Summit Station - Olde
Towne Gaithersburg - Dinner - Jan 2003
Summit Station is an interesting
restaurant featuring their own brewed beers. I'm not a beer drinker so I really
can't speak to this item. I was with a group of people and they all said their
meals were good. Seems to be a nice place for a good quick meal. Atmosphere is
not intimate, but they do have some booth seating that is less noisy. I had a
special grilled fish. It was very nice and not over done. ...PJB
* - Applebee's
- Milestone Shopping Center, Germantown - Dinner - February 2003
Our service was not up to par. We
sat at a high table in the bar, and our waitress wasn't very attentive to us.
.... Our food was flavorless, and our entrees were brought out before our
appetizers. ...LK
NEW * - Manhattan Pizza & Pasta - Muddy Branch Shopping Center, Gaithersburg, MD - Dinner - 7/3/2012
My experience of dining at MP&P is one * for the speed in providing the food. Yet the food was -ok. The chicken wings were commercially prepared and the pizza was oily on the bottom of the dough. I like to fold my slice of pizza and it was very soft. They did automatically charge for gratuity :( . This is unheard of for a pizza restaurant and there was only 5 of us at the table. Atmosphere was great with NYC posters of my favorite Broadway shows. ...TM
NEW * - Ramano's Macroni Grill - Rio Center - Gaithersburg, MD -Dinner- 11/2010
We eat out weekly and we like to frequent local restraunts. During a recent visit to Macroni Grill (Rio), we found the food to be of poor quality and portions to be small. Service was OK. Will not go back as there are too many good restraunts in the area to select from. My rating of "ONE" star was a forced choice as NO star wasn't an option. ...BS
* - Buca
di Beppo - Kentland, Gaithersburg, Md - Dinner - August 2005
My wife and I went there and
experienced 1) Wait time well in excess of what we were told, 2) "Family sized"
portions that were way too small and 3) A Tiramisu dessert that tasted like
straight alchohol (neither of us drink, so it was overkill on the rum). I'm
friends with one of Maryland's finest gourmet chefs and even he told me that
their Tiramisu was "nasty."
I did pass along my experience
(via fax) to the restaurant wondering if this was typical or just a bad night
because I wouldn't recommend them to anyone if it was typical.
Otherwise, the garlic bread and
potatoes were delicious. ...CB
*
- China Buffet - Kingsview Shopping Center - Germantown - Dinner - March 24,
2004
The service was fine but the all you can eat buffet is going
downhill fast. We used to be able to have alaskan king crab legs an other types
of food on the buffet. During our visit tonight we considered leaving after
browsing the buffet. We should have, most of the food was bland and just
average. ...HB
* - Il Forno Pizzaria -
off 355 south of bridge, 8941 N. Westland Dr., Gaithersburg, MD. - Dinner
-dinner, but I didn't eat - August 2006 (11/28/06)
I'm sorry, but this
place is just squalid. I went because I had a coupon for a discount on dinner,
which they wouldn't accept. Although they had a pizza oven and menu, the only
business they seemed to be doing was for carry-out Indian cuisine. That was not
a major concern, because the seating area was dark, dirty, and empty except
where it was being used for storage. I touched nothing, ate nothing, and will
not be back. ...JG
* - India Palace Bar and
Tandoor - 19743 Frederick Road - Germantown MD - Dinner - This is just FYI...
(no date)
We were invited to India Palace to
celebrate a Baptism. There were several tables set up with containers of meals.
Our table was done with our meals and had food left over in the containers. I
was shocked when the owner came to our table, picked up the container with the
food and emptied it into another container and re-serve it to one of the other
tables. When I informed my friends about it they confronted the owner who
initially denied doing it. When I mentioned that I saw him do it and what the
meal was he apologized. I have never been back. I would be afraid of what else
goes on that we do not see. ....MP
* -Madras Palace -
Gaithersburg - Dinner/Catering - 5/27/06
The quality of food is good but
the service has gone down. I remember the food being great. I used to love to
take my friends there. Now I would not. The service is horrible. The excuse is
the same, they are busy or understaffed. We stopped going in for a meal and
started to get to go orders. They would tell me that the food will be ready in
an hour but the reality is that it will be ready an hour later than you were
told. Since the food is good I decided to cater a lunch thru them. I was told
to pick up the food on the 27th at 9:00 pm. When I got there I was told to come
back in 20 minutes they were just finishing it. 20 minutes later the food was
not ready (excuse - they are busy) and I was told it would be better if I would
bring my own containers. I was not informed of this when I placed the order.
When I told them that I lived far off I was told that they would try and manage
something. It was 11:00pm when the food was finally ready. 2 hours later than
promised. On top of that the payment was DEMANDED in CASH and no receipt was
given. The CASH was pocketed by the individual who I placed the order with.
There was no apology for the delay only excuses. When I asked for the owners
name I was ignored. There was another patron who was also upset with the
service. She was also ignored when she asked for the owners name. The staff
knows that this is the only Vegetarian Restaurant in the area that serves
Indian food and have used that as an advantage. They provide poor service and
are disrespectful. The quality of the food depends on when you go. I have
received great Sambar and also watered down Sambar. I would rather drive to
VA/DC (Amma's)or to Univ. blvd. (Uduppi) before I go to Madras Palace.
....MP
* - Redrock Canyon Grill -
Rio,100 Boardwalk Place, Gaithersburg, MD. - Dinner - August
2006
It took us several attempt to get in - this is a very
popular restaurant near the theaters. But if it wasn't near the theaters, I
can't imagine why anyone would bother. The food was overpriced and very
ordinary. If you like crowds, noise, and airline food, this is your place.
...JG
* -
Sakura Japannesse - Germantown- Dinner- 1/28/05
The meal was so- so and the service was horrible. The order came in incorrect
sequence. Apetizers were delivered after dinner and the mangement rude attitude
to take responsibility. Will not recommend this place to a group of more than 4
people clebrate an occasion or a causal dinner. ...AM
ZERO STARS - Worst reviews
from customers!
NEW (0 Stars)- Seafood House Restaurant & Market - Dinner - 19201 Fredrick Road, Germatnow, MD - 4/23/2012
I was real excited to bring my mother and aunt to this establishment for my aunt's birthday. I have visited this place before, but only for happy hour so I was excited to go for dinner. When we arrived there was only one other couple in the restaurant, the waiter took our drink order and that started it off. My aunt ordered a diet coke and my mother and I ordered HOT tea. The soda was very flat and the hot tea was luke warm. I asked for another soda, and they said they could not get the soda machine to work and all of the soda was flat. I did not even bother with the tea. So we order our food, which to me is a little out of price range for the area. This is in the Fox Chapel area of Germantown and they charge Bethesda prices. Anyway, we order our food and wait for a while to get it. They do not give you anything while you wait. When the food came, my food and my mom's food was very cold. I told them I did not want it cause it was cold, the pot!
atoes had a terrible taste to them. They tasted old. They were burnt and cold. I felt bad having to continually call the waiter back, but I could not take it anymore. I asked them for mashed potatoes and cole slaw and sent my food back. When they brought that, the potatoes had a fruit fly stuck on it. Now I did not feel like I should have to pay 17.99 for that. The owner comes over with an attitude and says she cannot take the meal off the bill only the manager could do that. To me that made no sense, how the proprietor could not handle this situation was beyond me. She only gave us 20% off the meal and then accused me of eating it, which I did not. I sent it back. Her name is Feri Fallahian. Terrible attitude, terrible customer service on her part and I will never go there again. They are part of Seafood in the Buff which is a great place for crabs. The service from the waiters was good. They tried, but can only do but so much. They gave me every excuse in !
the world why the food was bad, but no compensation for the bad meal. It was very disappointing and not a very good celebration for my aunt who came from out of town. I would not recommend this place unless they either get their act together and learn how to respect their customers or get rid of Feri Fallahian. ...JS
NEW-Negative Stars - Famous Dave's - Kentlands, Gaithersburg - Dinner - 5/21/2008
One of the worst experience in terms of customer service ever
experienced. We had a reservation for 18 for 8:00pm. When we got there, the
manager said we had to wait an additional 45 minutes. We had 2 90 year olds.
The manager was totally non-helpful. We left with no intention of ever going
back. We will be contacting the better business bureau. ...ML
Andalucia Restaurant -
Rockville -Dinner - 9/27/2005
My wife and I had the displeasure of
eating dinner there last night.
The service is terrible.
"Waitress"/college student daughter of the owner does not know what service
with a smile is. I cannot believe they have the nerve to charge you an
automatic 18% gratuity for such horrible service. For a $65 meal, you really
don’t get much food on your table.
About the food
….there’s not much positive to say. Our main dishes were extremely
bland, and way overpriced for what you get. Seafood does not seem fresh and the
chef overcooks it all to rubber like feel. For example the mussels in every
dish we ordered were consistently cooked to the point of being dry and chewy.
I've eaten all over DC/MD/VA at
numerous restaurants and this was one of the least satisfying dining
experiences I've endured. I would advise restaurant.com patrons to steer clear
of this restaurant and spend their money on other much better establishments.
They may have been decent in the past but it's clear why their last Zagat award
was given to them 13 years ago. You leave the restaurant feeling ripped off.
A restaurant to avoid for sure. I
would not be surprised to hear someday soon that they are closing their doors
for good. ...DA
